Atlantic Voice and Data Solutions, LLC Achieves
"Small and Medium Business Expert" Distinction from Avaya
New York, NY — Atlantic Voice and Data Solutions, LLC announced today it has been designated as a "Small and Medium Business (SMB) Expert" by Avaya Inc. (NYSE:AV), a leading global provider of business communications software, systems and services.
To achieve ranking as SMB Expert, certified resellers who are part of Avaya's Business Partner program must ensure their account executives and systems engineers demonstrate proficiency in core areas including customer support, technology knowledge and expertise, sales revenues and marketing support. The program is the first such specialized ranking established by Avaya for North American certified resellers in its Business Partner program who serve the SMB market. It includes training that focuses on IP telephony and Avaya solutions, sales and technical training on Avaya IP Office, one of Avaya's leading IP telephony solutions for small and midsized businesses. IP Office is a secure, intelligent and easy-to-use converged voice and data system designed especially for small and midsized businesses. Avaya has sold 85,000 IP Office solutions to companies around the world.
Atlantic Voice and Data Solutions, LLC sells Avaya communications systems and design and implementation services to businesses across the New York tri-state area.
"I thank Avaya for recognizing Atlantic as an expert resource to our customers, and I reaffirm my commitment of excellence to our customers, employees and vendors," said Granville Triumph, CEO of Atlantic Voice and Data Solutions, LLC. "Our company will continue to be 'cutting edge' in the convergence space, and our customers will reap the benefits of this coveted SMB expert designation."
Atlantic Voice and Data Solutions, LLC has consistently received top honors from Avaya, including the Avaya ALTI awards. Atlantic was recognized by Avaya for its outstanding service, professionalism and commitment to its customers. The company has numerous individuals who are certified in Avaya IP Office.
"Smaller companies need crystal-clear information on the capabilities of IP telephony and the difference it can make to the way they operate their businesses, because whatever change they make can have a huge effect on their bottom line," said Patricia Hume, global vice president, small and midsized business solutions, Avaya. "Certified resellers in the Avaya Business Partner program who achieve 'SMB Expert' status are sending a message to their customers that they have the professional and technical expertise that's honed for the smaller firm. Because Atlantic Voice and Data Solutions, LLC is now qualified as an SMB Expert, it has increased credibility with its smaller customers. This reaffirms Atlantic Voice and Data Solutions, LLC's commitment to excellence in serving small and midsized firms with the highest standards and with the communications solutions from Avaya specifically designed to meet smaller companies' needs."
About Avaya
Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet protocol (IP) telephony systems and communications software applications and services. Driving the convergence of voice and data communications with business applications — and distinguished by comprehensive worldwide services — Avaya helps customers leverage existing and new networks to achieve superior business results. For more information, visit the Avaya website:http://www.avaya.com/.
About Atlantic Voice and Data Solutions, LLC
Atlantic Voice and Data Solutions, LLC is a professional, customer-focused, full service telecommunications company that is dedicated to offering businesses the highest quality voice and data solutions with comprehensive support structure. The company strives to help all businesses understand and utilize their voice and data communication systems as strategic tools for growing their companies. We are committed to offering the most reliable hardware and software configured to the unique needs of our customers and to doing so regardless of size, location or time in business. For more information, visithttp://www.atlanticvoicedata.com/.
