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How To Pick The Right SMB Storage System

Ignore the vendors, they all claim their system is the best. Analyze your needs and ensure that you have the flexibility to grow and change as needs change. (Posted on 1 July 2011 | 11:11 am)

SaaS Offering Keeps Contact Info Current

ZoomInfo touts its proprietary technology as it seeks to 'map the business landscape in near real-time.' (Posted on 24 May 2011 | 9:39 pm)

Survey Reveals Rise Of Social Media Marketing

The latest research from Constant Contact shows that the best marketing strategy is an integrated, well-rounded one. (Posted on 22 May 2011 | 9:53 pm)

Labor Time Tracker Helps Companies Track Employees

Cloud-based software lets remote workers clock in and out over the phone or the Internet. (Posted on 9 May 2011 | 9:45 pm)

8 Tips For 'Social' Marketing

Facebook, Twitter, and other social media platforms can be effective ways to market your company, but only if you do it right. Power up your efforts with these tips from Web-based application provider Wildfire. (Posted on 2 May 2011 | 9:17 pm)

Wildfire Helps SMBs With Social Media Marketing

Here's a Web app that you don't need a lot of money or technical know-how to use. (Posted on 28 April 2011 | 10:07 pm)

MicroVentures Funds First Three Deals

Online peer-to-peer investment service breaks new ground, connects entrepreneurs with start-ups and SMBs (Posted on 25 April 2011 | 9:24 pm)

5 Tips For Effective Newsletters

When it comes to written communication with customers, letting your personality shine through and soliciting feedback are among the important considerations. (Posted on 24 April 2011 | 11:00 pm)

Optify Refreshes SMB Social Media Marketing

By merging SEO and social media, the software seeks to help smaller companies boost site traffic and online marketing campaigns. (Posted on 17 April 2011 | 10:12 pm)

HP Links iPhones To ePrint

The free app allows the Apple smartphone to use the HP ePrint remote printing feature, matching the functionality of an existing BlackBerry app. (Posted on 14 April 2011 | 10:33 am)

Does Your Website Do These 4 Things?

When putting your site under a microscope, make sure you're giving people something they can use while entertaining them, interacting with them, and giving them something for free. (Posted on 13 April 2011 | 8:59 pm)

Vendor Helps SMBs Build Contact Databases

Companies can use cloud-based software from NetProspex to trade names, numbers, email addresses, and social media information. (Posted on 12 April 2011 | 4:11 pm)

Google Cloud Print Gets Eprint Support

The Google Cloud printing function previously had no printers that directly supported it. Eprint fills that void but has its own problems. (Posted on 5 April 2011 | 10:51 am)

New Tool Simplifies Selling For SMBs

With the release of CrunchConnect, SalesCrunch is taking sales presentations to a whole new level. Part webconferencing tool, part presentation tracker, the Web-based CrunchConnect allows companies to capture and measure real-time customer engagement. (Posted on 5 April 2011 | 7:08 am)

AppMakr Adds Social Networking To App Development

What would you pay somebody--or a firm--to develop a mobile application for your business? I'm talking about an app that lets your customers use their smartphones to get news about your company, check out promos, and browse through products. (Posted on 30 March 2011 | 7:17 am)

HP Makes Green SMB Push

The vendor announced several green initiatives at a recent conference in San Francisco, some of which are aimed at SMBs. (Posted on 29 March 2011 | 9:32 am)

Tsunami To Crimp Toner Supplies?

In the short term, yes, but in the long term things will probably sort themselves out, predicts economist's blog. (Posted on 28 March 2011 | 5:30 pm)

Social-Media Study Teasers Unveiled

Did you know that the most widely used social media channel for small and midsize businesses are company pages on Facebook? Or that SMBs are ditching e-mail marketing in favor of social media advertising? (Posted on 28 March 2011 | 6:55 am)

HP Hits Green Product Goals

HP promised to cut the energy use of its products 40 percent by the end of this year, and now says that it has already succeeded. (Posted on 21 March 2011 | 2:01 pm)

Wishpond Helps SMBs With E-Marketing

Now even small retailers can have an e-storefront, thanks to a Vancouver, B.C.-based company called Wishpond. Last week, the company took the wraps off its Merchant Offering, which allows retail operations to manage all of their online marketing initiatives in one place. (Posted on 21 March 2011 | 6:31 am)

Sharp Shows Smartphone-Like MFP Interface

Integral large color touchscreen will let Sharp MFP users adjust scanned material before printing or saving it. (Posted on 16 March 2011 | 5:49 pm)

Still Some Flaws In The Ink Refill System

The mystery of why refill ink is hard to use leads to the mystery of what the vendors are thinking. (Posted on 14 March 2011 | 4:31 pm)

Zen-Like Customer Service And Support

Have you started using social media to sell your products or services? If your answer is yes, you're moving in the right direction. Here's another question: Have you incorporated social media into your customer support strategy? (Posted on 14 March 2011 | 6:49 am)

SMB Green Printing Tips

Printing green means printing less. As it turns out, there are ways to do that without simply turning off the printer. (Posted on 11 March 2011 | 3:11 pm)

YaM Uses Virtual Tools To Improve Meetings

Say hello to yaM, yet another company that's putting in its two cents about how to improve business meetings. This week yaM (for "yet another meeting") unveiled the public beta of its self-named application, which provides tools for improving brainstorming, analyzing priorities, and enhancing collaboration. (Posted on 10 March 2011 | 6:53 am)

AdGrok Helps SMBs With Website Marketing

Search engine marketing is hot right now, but doing it effectively can be a challenge for small businesses that don't have the time or resources to learn its ins and outs. That's why a number of companies are coming out with products that simplify SEM/SEO for SMBs. (Posted on 7 March 2011 | 4:45 pm)

Getting Granular About Social Media For SMBs

We know the use of social media is exploding in the business world, but what can vendors of these solutions do to earn more mind--and market--share from small and midsize businesses? The SMB Group will have some concrete answers soon. (Posted on 4 March 2011 | 6:58 am)

Top 10 Security Spring Cleanup Tips

The change of seasons offers a good time to take a look at your security posture -- and especially any vulnerabilities that may have cropped up. (Posted on 1 March 2011 | 7:46 pm)

SeaMicro Breaks New Ground With Atom Server

The startup's announcement shows what can be done with a lot of simple CPUs, but what they are doing still may be overkill. (Posted on 1 March 2011 | 3:39 pm)

Marketing 101: Don't Forget To Follow Up!

Nowadays, marketing your business is a different ball game than it was even six months or a year ago. Radio and print media are being eclipsed by social networking and e-mail messaging. But one thing hasn't changed, and it probably never will: how you follow up with prospective and existing customers. (Posted on 25 February 2011 | 4:20 pm)

Server Market Continues Triumphal Procession

Gartner says the market defied the Great Recession last year by growing 17 percent, driven by refresh cycles. But next year could be different. (Posted on 25 February 2011 | 10:10 am)

Firm Gets 'ProActive' About Social Media Marketing

A Wall Street veteran, Jeff Ramson saw first-hand how difficult it can be for a small, fledgling company to get noticed. It occurred to him that he could merge his traditional investment expertise with social media to help these emerging operations gain some visibility and, ultimately, traction in the marketplace. That's why he started ProActive Capital Resources Group. (Posted on 24 February 2011 | 4:36 pm)

OKI Switches To Green Printer Parts

By "green" they mean bioplastics, resulting in lower CO2 emissions. Also, things made from them are not immortal, and that's good for the environment. (Posted on 23 February 2011 | 12:15 pm)

SlideShare Unveils Online Meeting App

Are you a small-business owner or independent contractor on the lookout for an easy-to-use webconferencing tool? Well, your search may be over, now that a San Francisco-based company called SlideShare has unveiled Zipcast. (Posted on 22 February 2011 | 11:22 am)

Xerox Offers Mid-Range SMB Color Toner Printers

High-price is justified by high print quality, says Xerox. The jury remains out on that, but the refill toner price is, as usual, no bargain. (Posted on 22 February 2011 | 8:14 am)

Refill Ink Tops Blood On Price List

But there are still some things out there that are higher than ink prices per ounce, such as silver, Chanel #5, and gold. (Posted on 17 February 2011 | 11:28 am)

Investing In Social CRM

Constant Contact just shelled out a cool $15 million to build out its social media platform. That's how confident company executives are that social networking is the key to success for small businesses. (Posted on 16 February 2011 | 11:35 am)

Go Green With Download Services

Using courier services to deliver files by hand makes no sense, even if they are too big for e-mail delivery. (Posted on 15 February 2011 | 10:30 am)

Startups Should Not Buy Servers, Says FaceBook CTO

In a BBC interview, the executive says most Silicon Valley startups are now using the cloud rather than buying their own hardware. (Posted on 11 February 2011 | 10:27 am)

Samsung Unveils 6 SMB Mono Lasers

Three are MFPs, three are printers, and four can use a high-capacity toner cartridge that brings the ink price down to 2 cents per page. (Posted on 10 February 2011 | 5:09 pm)

A Web App For Very Small Businesses

Freelancers and very small businesses, I'd like you to meet Milton. He could be your next hire, and he won't demand nearly the salary of his less…uh, human…cohorts. Think Milton's a robot? Guess again. (Posted on 10 February 2011 | 10:19 am)

HP Eprint Trouble Continues

The services does work, except when it stubbornly refuses to do so. E-mail account configuration may have something to do with it. (Posted on 9 February 2011 | 3:02 pm)

SMBs Shopping For Ink Cartridges Must Read The Specs

A dry inkjet cartridge triggers an adventure in comparison shopping, leading to various discoveries involving ink prices. (Posted on 8 February 2011 | 12:31 pm)

Manta Small Business Listings Gain Popularity

More and more small businesses are flocking to Manta to promote themselves and connect with peers. According to comScore, a marketing research company, the number of unique visitors to Manta's website increased 184% from October 2009 to October 2010. (Posted on 8 February 2011 | 11:49 am)

Go Green By Ditching Paper Checks And Invoices?

An SMB is more likely to save time than the environment, judging by one accounting SaaS. But saving time is good, too. (Posted on 7 February 2011 | 3:24 pm)

SMB VARs Seek Out Margins And Support

Last week I wrote about what SMB VARs look for in vendor partners. Now I want to talk about what solution providers look for in their vendor's partner programs. (Posted on 4 February 2011 | 12:31 pm)

Marketing Advice For MSPs

In a recent presentation, marketing coach and guru Robin Robins told an interesting story. It's about a social experiment conducted by the Washington Post a few years ago. (Posted on 3 February 2011 | 6:29 am)

Automation Takes Center Stage In The Channel

SMBs, you've probably been wracking your brain for the past few years to come up with ways to do more with less. And you've probably harnessed all your creativity and tenacity to pull it off, right? But if you're finally running out of ideas, you might want to consider deploying process automation software. (Posted on 31 January 2011 | 3:01 pm)

The Environment Starts With You

Misuse of computers can hurt the most important part of your personal environment: your body. (Posted on 28 January 2011 | 4:41 pm)

Case Study: 'David' Defense Contractor Has Goliath Mindset

Government contractors and agencies, like everybody else, are feeling the burn of tough financial times. So how is it that one of those players grew by leaps and bounds in 2010--and has been growing steadily, in fact, since opening its doors about 14 years ago? (Posted on 28 January 2011 | 2:02 pm)

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