The Benefits Of Managed IT Services
Ever watched one of those movies where a character has a butler? Basically, having someone do almost everything for them.
Let’s admit it. That’s the dream right there, eh?
Having somebody come in and do stuff for you without you having to worry about anything else.
Planning to go skiing? Your butler will have your plane tickets ready, reservations made, and all your gear packed and good to go.
If you are a business owner reading this, you will agree with me when I say, “Having something similar for a business would really be great!”
Imagine the time and human resources you can save if you can have one part of your business managed by somebody. Just think about the peace of mind knowing you have people monitoring everything and ready to jump in with a solution whenever an issue comes up.
Well, what if I tell you that you can get some butler for your business? Well, for anything IT-related, that is. What if it’s actually possible for you not to have to worry about anything relating to technology or devices for your business?
It’s called Managed IT Services, and it’s a godsend for businesses big and small. But what is Managed IT Services, and what benefits can your business get from it? Let’s talk all about it in this article.
What Is Managed IT Services?
Managed IT services is a term that refers to the handling of all IT-related services and support by a 3rd-party company through cloud-based software. The range of included services can vary from provider to provider and even on their “bundles.” But it usually includes real-time network monitoring, a 24/7 help desk, server and data center management and maintenance, cybersecurity, and assistance in compliance.
But a lot of businesses shy away from managed IT services thinking they are an unnecessary expense. Most small to medium-sized-businesses see managed IT services as something only big companies need. After all, why would a 10-man operation need their own IT team?
Well, let’s try to list down the top benefits of managed IT services to see if it’s really worth it.
Benefits of Managed IT Services
In the past, the go-to IT support setup was called break-fix. It’s pretty simple. If something breaks, you call them to have it fixed. The fee varies from issue to issue, and there was no way for businesses to project how much they will be spending on their IT concerns. One month it will be a few hundred dollars, but there will be months when the spending can reach as much as $10,000 or more. Another option was to keep an in-house IT team. While it was more predictable, it required businesses to shell out more capital as it meant having to keep all needed tools for the IT team within the business premises.
With Managed IT Services, you pay a fixed amount per month to cover all your IT issues. It does not matter if your whole network goes down, and it takes the team 3 whole days to get it back to working shape. You will still pay the same amount per month. It also requires little to no extra devices, as everything is monitored and stored online.
For your business to be stable, you have to know how much you will be spending per month. A predictable cost beats random billings hands down.
Preventive Vs. Reactive Service
Due to the business model of managed IT services, it does not make sense to allow multiple issues to arise. Because of this, most Managed Service Providers (MSPs) have a preventive approach to IT monitoring and management. Instead of waiting for problems to occur, they put in safeguards and preventive measures. This helps businesses save money in the long run because preventing a disaster costs much less than having to close your business for days because you can’t work with a downed network.
It’s not rare to see businesses under attack by cyber-criminals in this day and age – all for their customer and business data. Without a good IT team to help you out, you are leaving your whole network open for these talented yet sinister individuals. Managed IT services usually offer a holistic cybersecurity approach that includes fortifying your network from brute attacks, setting up your devices against malware or viruses, and teaching workers how to protect themselves online.
Nothing is worse than having to take a whole week off because you have to recover lost data. Not only is it soul-draining, but it’s also a week where you can’t serve your customers. MSPs prevent such situations from happening by creating regular backups of your data and having efficient recovery protocols in place. MSPs understand that no matter how good their service can be, there are some things that they cannot control.
You would only leave your business in the hands of people who know what they are doing, right? MSPs hire only the best and most experienced people as their business model revolves around solving problems and not creating more. This means you get people who understand the needs of your business. They know what the usual problems are, and they have a slew of solutions ready to apply when needed. You will also get sound advice on anything tech-related for your business. A business owner can’t ask anything more than this.
MSPs often provide their customers with different “bundles” and a flexible pricing scheme depending on their needs. This means that you won’t have to pay more than what you need. If you need support for 10 devices, then you pay for 10 devices. If you are ramping up to 50 devices by the next year, then the monthly payment will be adjusted accordingly. This makes scaling much easier for small and medium-sized businesses.
It’s easy to get lost in the world of IT as a business owner. But if you require guidance and maybe a little bit of help, you can contact Atlantic-IT for all your IT needs in New Jersey, New York, Atlanta, North Carolina, Philadelphia, and Ohio. Atlantic-IT understands the pains and needs of business owners with years of experience in providing IT solutions. Let us take care of your IT problems so you can focus on what matters most for your business. Call us today!